CloudPBX

Step # Task Screenshot 1 In 3CX, please go to Configuration Settings.   2 Select Advanced Settings. 3 Select Behavior.   4 Check the option to select Launch application on incoming call.   5 OnÂ... Read More

  Step# Task Step(s) and / or Screenshot 1 Login to the NN CloudPBX Web Client 2 Select the Chat Option from the left-hand menu to open Chats 3 Select the ' + ' symbol at the top-left corner to open the Chat Dropdown menu,... Read More

  Step Task Screenshot 1 Open your main CloudPBX window.   2 Choose the little envelope button located on the bottom icon bar  (4th icon from the left).     3 Click the folder with the musical note. 4 ... Read More

Abandoned Queue CallsThe abandoned queue calls report shows the statistics that can help queue managers identify the reasons for abandoned calls. These include: waiting time, the caller ID, the agent who received the call, the number of polling... Read More

    Step# Task Step(s) and / or Screenshot 1 Login to Your Extension in the Softphone Web Client.  If you are not aware of how to access your Softphone Web Client, then resend your email credentials by Clicking the Settings Gear Icon at... Read More

We also have the "How To" video available on YouTube here:https://www.youtube.com/watch?v=sVmfT0qwztU Step # Task Screenshot 1 Tap on the App Store app on your iPhone. 2 In the App Store search, type in "3CX." 3 Select... Read More

If your Private CloudPBX phone system is configured to handle incoming calls differently between business and non-business hours, it will automatically switch between day and night mode as programmed to. You can override this but using * codes. ... Read More

  Quick User Guide to Your CloudPBX For a tour of your Natural Networks 3CX software, check out this video: https://youtu.be/mK-HskeUXvM   Task Screenshot Manage Your Status From your desktop, go to your CloudPBX app. Below your name,... Read More

We also have the "How To" video available on YouTube here:https://www.youtube.com/watch?v=sVmfT0qwztU   Step # Task Screenshot 1 Open the Play Store app on your phone. 2 In the search menu, type 3CX.   3 Select... Read More

Once you apply the user configuration, please complete the following: Step # Task Screenshot 1 Open the Switchboard 2 Select "Receptionist"in the View section. 3 Select the  Switchboard settings button 4 ... Read More