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 IP Centrex

Call forwarding

Call forwarding To Turn On Call Forwarding: Pickup your phone and select a telephone line Dial *72 When prompted for “Enter new extension followed by pound”: type in the phone number you want to forward to (area code) + (phone... Read More

How to transfer a call off-site

While on the phone with the outside caller, dial *2 Wait until you hear dial tone Dial 9 + 1 + (area code) + (phone number) Wait for the phone to ring once or twice and hang-up. Option: wait for the person to answer their phone and you... Read More

IPCentrix Voicemail Cheat Sheet

Accessing the Voice Mail Main Menu From your desk phone: Dial *97 Wait for the prompt, and then enter your password. You will now be in the main menu. Reviewing Voicemail Messages From the Main Menu Press 1 to access new messages. Press 1 again to... Read More

How to Change your Recorded Name

From the main menu in your voicemail: Press 0 for mailbox options. Press 3 to record name It will prompt you to record your name. Press # when you are done. press 1 to accept message press 2 to listen to the recording press 3 to re-record Read More

How to Change Your Voicemail Password

From the main menu in your voicemail:Press 0 for mailbox options. Press 5 to change your password. You will be prompted to enter a new password. Press # when finished. Confirm the password a second time. Press # when finished. Read More

Reviewing Voicemail Messages

From the Main Menu in your Voicemail:Press 1 to access new messages. Press 1 again to confirm. OR Press 2 to access old messages. Press 1 again to confirm. Options at the End of a Message To repeat the message press 5. To delete the message press... Read More

How to transfer a phone call off-site

While on the phone with the outside caller, dial *2 Wait until you hear dial tone Dial 9 + 1 + (area code) + (phone number) Wait for the phone to ring once or twice and hang-up. Optional: Wait for the person to answer their phone and you can tell... Read More

How to Change your Voicemail Greeting

From the main menu in your voicemail:Press 0 for mailbox options. Press 1 to record your unavailable (voicemail) message It will then prompt you to record a message. Press # when you are done press 1 to accept message press 2 to listen to the... Read More