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 TDO Software

TDO - Carestream Error "Server Down for Reconstruction"

if the Error "Server Down for Reconstruction" is given when trying to do a CBCT/PANO scan on the CBCT PC you must follow the below steps: Shutdown the CBCT unit reboot the CBCT PC Power on the CBCT unit after the CBCT PC has restarted and is at the... Read More

How to integrate CloudPBX and TDO with v18 Desktop Client

Troubleshooting Notes: - Incoming calls: if TDO Connect launches but when you try to open the patient record you get an error about TDO not running, close TDO completely, find TDO.exe, go to properties, and have it run as administrator under... Read More

How to find out what version of TDO you are running

Standard Operating Procedure –   Step # Task Screenshot 1 Login to TDO on a workstation or the server   2 Click on the Help tab and then click on About TDO / Submit Ticket 3 Here is the version info       Read More

How to Install TDO, Version 11 Best Practices

How to Install TDO, Version 11 Best Practices   Workstation should have Windows UNC set to low or turned off Domain Users needs to be a member of local administrators Browse to the TDO map network drive. Find folder “TDO Builds” and run the... Read More