Troubleshooting Notes: - Incoming calls: if TDO Connect launches but when you try to open the patient record you get an error about TDO not running, close TDO completely, find TDO.exe, go to properties, and have it run as administrator under... Read More
TDO Software
Step # Task Screenshot 1 In 3CX, please go to Configuration Settings. 2 Select Advanced Settings. 3 Select Behavior. 4 Check the option to select Launch application on incoming call. 5 On... Read More
Standard Operating Procedure – Step # Task Screenshot 1 Login to TDO on a workstation or the server 2 Click on the Help tab and then click on About TDO / Submit Ticket 3 Here is the version info Read More
How to Install TDO, Version 11 Best Practices Workstation should have Windows UNC set to low or turned off Domain Users needs to be a member of local administrators Browse to the TDO map network drive. Find folder “TDO Builds” and run the... Read More