How to Access TDO Remote Support

Follow the steps below to connect with a TDO Software support technician using the TDO Remote Support portal.

Step 1 - Open the Remote Support Website

Open your web browser and navigate to the following website:

https://support.tdo4endo.com

Step 2 - Enter Your Session Key

Your TDO support technician will provide you with a unique session key.

• Enter the session key into the Session Key field.
• Click the Start Session button.

Step 3 - Run the Downloaded File

After clicking Start Session, a support application will automatically download.

• Open the downloaded file when prompted.
• If Windows asks for permission, click Yes or Allow.
• Your support technician will then be able to assist you remotely.

Additional Notes

• You must receive a valid session key from a TDO technician before starting a session.
• Some browsers or antivirus software may ask for confirmation before running the support tool.
• Administrator permissions may be required depending on your computer configuration.