Natural Networks NOC

    Step# Task Step(s) and / or Screenshot 1 Use putty with a serial cable to connect to the switch   2 Start the diagnostic At the enable prompt, type in "diagnostic start switch 1 test all" When prompted, answer "y" to reboot and start... Read More

Step # Task Screenshot 1 Copy NN-TDO.bat from masters\3cx folder to C:\Program Files (x86)\TDOffice\DotNet   2 In 3CX Desktop App, go to Settings / Audio / Video   3 Scroll to the bottom and find the... Read More

Trusted installer Is Missing   first take ownership of the files or folders and then grant yourself full control permissions and rights. To do so, follow the steps on this link: take ownership of c:\windows\servicing remove the the... Read More

  Step# Task Step(s) and / or Screenshot 1 Login to the NN CloudPBX Web Client 2 Select the Chat Option from the left-hand menu to open Chats 3 Select the ' + ' symbol at the top-left corner to open the Chat Dropdown menu,... Read More

Symptoms: You get an error about a PDF component when starting QB You cannot email invoices Cause: The Windows XPS Document Writer is missing or corrupted Fix:       Step# Task Step(s) and / or Screenshot 1 Open Device Manager and see... Read More

  Step# Task Step(s) and / or Screenshot                                             Read More

Basic authentication has been removed proceed with enabling modern authentication on your tenant. Please note that this has to be done in each tenant if you’re enabling modern authentication on both the source and destination. Please read... Read More

    Step# Task Step(s) and / or Screenshot 1                                           Read More

  For Android Step# Task Step(s) and / or Screenshot 1 Open the Google Playstore App and search for the Wisenet Mobile app in the app store. 2 Accept the intial prompts to share statstics and data with Wisenet Techwin.When prompted... Read More

Abandoned Queue CallsThe abandoned queue calls report shows the statistics that can help queue managers identify the reasons for abandoned calls. These include: waiting time, the caller ID, the agent who received the call, the number of polling... Read More