How to integrate CloudPBX and TDO with v18 Desktop Client
Estimated Reading Time: 2 Minutes
Step # |
Task |
Screenshot |
1 |
Copy NN-TDO.bat from masters\3cx folder to C:\Program Files (x86)\TDOffice\DotNet |
|
2 |
In 3CX Desktop App, go to Settings / Audio / Video |
|
3 |
Scroll to the bottom and find the section about "External application" and fill out as follows: Check the option to select Launch application on incoming call.
On Path to executable window, make sure to haveC:\Program Files\TDOffice\DOtNet\TDO.Connect.exe(if the computer is 32-Bit) orC:\Program Files (x86)\TDOffice\DOtNet\TDO.Connect.exe(if computer is 64-Bit) is added On Parameters to Send field, please type in:%CallerNumber%. On Notify when: set it to "Connected" |
|
4 |
On the computer, go to Start> Computer (on Windows 7), or right-click on the Start Menu>File Explorer (on Windows 10) and follow the path:
|
|
5 |
Right-click on TDO.Connect.exe and select Properties. Then go to Compatibility tab and make sure the “Change settings for all users” box is checked then click OK. |
|
6 |
Once the setup is complete a window like the image below will popup on the screen as incoming calls are received: |
|
Steps to Set Up 3CX TAPI
Step # |
Task |
Screenshot |
|
Login to the Web Client to download the TAPI installer |
|
2 |
Run the installer. |
|
3 |
Select TAPI Driver. Click Next. |
|
4 |
Fill in the extension number(s) and name(s) for each phone that this computer will control. Normally, there is only one extension number & name per computer.
|
|
5 |
Click Finish. |
|
6 |
Launch TDO and double-click a Phone Number either Home, Work, or Mobile. |
This window should pop up: |
7 |
Select Setup and then select Dialing Rules. |
|
8 |
You will need to select New or Edit. In General, the required fields are Country/Region and Area Code. |
|
9 |
Go to Area Code Rules. |
|
10 |
Type in the location's Area Code. Select checkbox Include the area code. |
|
11 |
Click OK. Click OK again. Click OK again. |
|
12 |
Now, every time you double-click a phone number, the AutoDialer will come up. Click OK and it will make the call. |
|