How to use and send text message (SMS) Templates
Estimated Reading Time: 1 Minutes
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Step# |
Task | Step(s) and / or Screenshot |
|---|---|---|
| 1 | Login to the NN CloudPBX Web Client |  |
| 2 | Select the Chat Option from the left-hand menu to open Chats |  |
| 3 | Select the ' + ' symbol at the top-left corner to open the Chat Dropdown menu, and select 'Send SMS'. |  |
| 4 | Select a previous chat, or start a new chat. |  |
| 4 | Select the SMS Template button at the bottom right corner, next to where you will type a new message |  |
| 5 | Select the template to add to your SMS message, and press enter to send after choosing your template. |  |
If you Receive a warning that the Number specified has Active Conversation
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Step# |
Task | Step(s) and / or Screenshot |
|---|---|---|
| 1 | If you receive a warning "The Number you specified has active conversation with another Extension" |  |
| 2 | Mark the conversation as 'Dealt With' in the top-right corner of the conversation window |  |
| 3 | In all conversations, you can also right-click the conversation and mark it as "Archive" |  |