Natural Networks NOC

If you are outside of the office and want to check your voicemail, you may do so by calling into your office and when: A) someone answers the phone, have them transfer you to your extension as if you were going to leave yourself a message. Then,... Read More

How do I transfer a phone call directly to Voicemail without ringing the extension?   To transfer a phone call directly to the extensions Voicemail without ringing the extension you have to first press transfer then press voicemail, enter in... Read More

Please see attached PDF file for the pocket guide to Voicemail prompts. Read More

1) From any extension press "Voice Mail” 2) When prompted for your password, press "#" 3) When prompted for an extension number, press "#" 4) When prompted for a mailbox number, dial "70" 5) When prompted for a password dial "70" 6)... Read More

Setting the System Time for a ComDial DX-80 or DX-120 Phone System 1) Enter the database admin mode from extension 101 a. Press "Feature” b. Press "#” c. Press "*” d. Enter the DB Password: "####... Read More

How To:   Find & Remove Old Computer Accounts from Active Directory     Purpose:   When a workstation is removed from the network and it or a new computer is not put back on the network with the same computer name, the computer account still... Read More

If the hardware appears to be ok, here are some steps to try to resolve OS problems:Hold down the shift key while booting the computer; this is similar to Windows Safe Mode boot. Try booting into single-user mode: Hold down Command-S while booting... Read More

1) open a terminal window 2) change to the folder that you want to list the sizes of the sub-folders in 3) type in this command: "sudo du -d 1 -h -x Read More

Sample Command on how to use TCP Dump Linux: tcpdump -w {filename}.pcap  -c 200 {limit number of packets} tcpdump -s 2000 -w dump.pcap Then you can email the file to any one using command mail -s "dump.pcap" email@gmail.com < dump... Read More

When working in the hosted network you may expierence a problem with your profile size. It will pop up a window upon login and logoff warning you that you have exceeded the maximum amount of space for you profile, and that any changes being made... Read More