Natural Networks NOC

Call forwarding To Turn On Call Forwarding: Pickup your phone and select a telephone line Dial *72 When prompted for “Enter new extension followed by pound”: type in the phone number you want to forward to (area code) + (phone... Read More

The SBX IP 320 phone system has the ability to record phone calls while you are on the phone talking to someone. This feature works on a call-by-call basis and requires the SBX IP 320 VoiceMail option. Solution:In system programming, go to PGM 112... Read More

If you have an existing headset that works in-line with the handset of the phone, you can change of the "SPEAKER" button works so that you don't have to lift the handset to make a phone call with your headset. Follow these steps:Press TRANS/PGM ... Read More

Problem : If station 100 is ringing, but you are sitting at station 107, how can you answer 100 from 107?   PickUp Extension You can pick up a call ringing on a specific extension in your area. To Pick Up an Incoming Call on a Specific Extension... Read More

f you are on the phone with someone and you would like to transfer them directly to another persons voicemail so the outside caller may leave a message, follow these steps: 1) Press the "TRANS/PGM" button 2) Press the "CALL BACK" button 3) Dial the... Read More

Enter system programming by pressing TRANS/PGM * # Press the [TRANS/PGM] button + 108. Press the FLEX 2 Button. Enter the server IP Address (12 digits). (ex., 192168131154 for IP : 192.168.131.154) Press SAVE Read More

When someone leaves you a message on your office voicemail, the phone system can call your cell phone, or any other phone number, to let you know you have a new message. This feature is enable and configured per station. There are two steps to... Read More

Note: You can only record the day and night greetings from station 100. Follow these steps to record the greetings:Press PGM Dial 06 At this point, dial 001 to change the day greeting or 002 to change the night greeting. You will hear a prompt... Read More

Problem: When someone try's to dial by first or last name to find the proper extension for "Joe Smith." Joe Smith is not listed as an option. Solution: For the dial-by-name directly to function properly, two steps must be completed.In system... Read More

It is important to setup your voicemail for things to function properly. There are two recordings you must do. The first is to record your name greeting; i.e. "Joe Smith." To do this, follow these steps: 1) Press "TRANS/PGM" 2) Press "6" 3) Press "... Read More