Natural Networks NOC

Problem : If station 100 is ringing, but you are sitting at station 107, how can you answer 100 from 107?   PickUp Extension You can pick up a call ringing on a specific extension in your area. To Pick Up an Incoming Call on a Specific Extension... Read More

f you are on the phone with someone and you would like to transfer them directly to another persons voicemail so the outside caller may leave a message, follow these steps: 1) Press the "TRANS/PGM" button 2) Press the "CALL BACK" button 3) Dial the... Read More

Enter system programming by pressing TRANS/PGM * # Press the [TRANS/PGM] button + 108. Press the FLEX 2 Button. Enter the server IP Address (12 digits). (ex., 192168131154 for IP : 192.168.131.154) Press SAVE Read More

When someone leaves you a message on your office voicemail, the phone system can call your cell phone, or any other phone number, to let you know you have a new message. This feature is enable and configured per station. There are two steps to... Read More

Note: You can only record the day and night greetings from station 100. Follow these steps to record the greetings:Press PGM Dial 06 At this point, dial 001 to change the day greeting or 002 to change the night greeting. You will hear a prompt... Read More

Problem: When someone try's to dial by first or last name to find the proper extension for "Joe Smith." Joe Smith is not listed as an option. Solution: For the dial-by-name directly to function properly, two steps must be completed.In system... Read More

It is important to setup your voicemail for things to function properly. There are two recordings you must do. The first is to record your name greeting; i.e. "Joe Smith." To do this, follow these steps: 1) Press "TRANS/PGM" 2) Press "6" 3) Press "... Read More

Note: this function can only be performed at station 100. The SBX IP 320 phone system can function differently depending on the time of day and what mode the system is in. Most systems will be in "auto" mode where the system will automatically... Read More

If you are outside of the office and want to check your voicemail, you may do so by calling into your office and when: A) someone answers the phone, have them transfer you to your extension as if you were going to leave yourself a message. Then,... Read More

How do I transfer a phone call directly to Voicemail without ringing the extension?   To transfer a phone call directly to the extensions Voicemail without ringing the extension you have to first press transfer then press voicemail, enter in... Read More