1.) Close out the users Outlook application. 2.) Move (do not copy) the users PST file over to MIS13. 3.) Start Stellar Phoenix and import PST, run the repair tool. (May take some time, inform client accordingly) 4.) Move PST back to users directory... Read More
The QuickBooks .TLG file is a Database Transaction Log File and the only way to reduce it's size is by running a manual backup with the QuickBooks Backup process located under File / Save / Backup. See attached PDF for more details. Read More
How to Park a call  1) Press "Tran" 2) Dial *0 any number between (0-9) to designate park location 3) Press "send" 4) Hang up Read More
SELECT       percent_complete ,       start_time ,   ... Read More
HOW MANY CPU's ARE ONLINE FOR SQL: select scheduler_id, cpu_id, status, is_onlinefrom sys .dm_os_schedulerswhere status = 'VISIBLE ONLINE' Â HOW MANY CPU's DOES SQL SEE: select cpu_count from sys. dm_os_sys_info Read More
New query: Select @@version Read More
While on the phone with the outside caller, dial *2 Wait until you hear dial tone Dial 9 + 1 + (area code) + (phone number) Wait for the phone to ring once or twice and hang-up. Option: wait for the person to answer their phone and you... Read More
Accessing the Voice Mail Main Menu From your desk phone: Dial *97 Wait for the prompt, and then enter your password. You will now be in the main menu. Reviewing Voicemail Messages From the Main Menu Press 1 to access new messages. Press 1 again to... Read More
vSphere - Virtual Machine Will Not 'Power Off' (Hangs at 95%) Problem I had a virtual machine crash on me, while I was doing some work on it As I was unable to shut it down gracefully, I attempted to 'Power Off'. It progressed to... Read More
1) Open a terminal window 2) Type in "sudo chflags nohidden {folder path}" i.e. "sudo chflags nohidden /Users/Jim/Library  Read More