To get the list of FSMO Roles using NetDom command line tool, run the following command: Netdom Query FSMO Â See this link on how to transfer the roles: http://www.techieshelp.com/how-to-transfer-fsmo-roles-graphical-and-command-line/ ... Read More
Review Cisco firmware release notes. If you have an older firmware you have to first upgrade to a somewhat newer firmware first before you can upgrade to the latest firmware. Normally if you have to do this, you also have to... Read More
How to Create a New Outlook profile for Hosted Exchange Email (Office 365 or Any Exchange Server with Auto Discover Configured) A profile consists of accounts, data files, and settings that specify where your email messages are saved. Exit... Read More
Common Email Bounce Back Codes and How to Interpret  Below is a list of common email errors that one might receive when there is something wrong when sending an email and a bounce back email message is received.  Â... Read More
When a hard drive fails in a RAID array and needs to be replaced, you only have one chance to correctly identify which drive has failed and remove it. If you make a mistake and remove a drive that is considered good, the RAID array will fail and... Read More
 Outlook 2003 / 2007 / 2010 / 2013 Configuration using POP3 settings 1.   Open Outlook and select Manual setup or additional Server types Open outlook for the first time if this is not your first time... Read More
20 Apple keyboard shortcuts business users need to know Knowing useful keyboard shortcuts can make you more productive and efficient. Here are some of the most useful shortcuts for Apple users. One of the most useful tools in the quest for... Read More
1.) Close out the users Outlook application. 2.) Move (do not copy) the users PST file over to MIS13. 3.) Start Stellar Phoenix and import PST, run the repair tool. (May take some time, inform client accordingly) 4.) Move PST back to users directory... Read More
The QuickBooks .TLG file is a Database Transaction Log File and the only way to reduce it's size is by running a manual backup with the QuickBooks Backup process located under File / Save / Backup. See attached PDF for more details. Read More
How to Park a call  1) Press "Tran" 2) Dial *0 any number between (0-9) to designate park location 3) Press "send" 4) Hang up Read More