Natural Networks NOC

It is important to setup your voicemail for things to function properly. There are two recordings you must do. The first is to record your name; I.e. "Joe Smith"  to do this follow these steps: Dial 999 from the keypad Press # Enter EXT Enter pin... Read More

Method 1 - If you know the admin password: press "options" button Scroll down to admin menu and press select Enter the password (default is: 22222) Scroll down to factory default and press select   Read More

Download the latest version of the 3CXPhone software from the below address: http://www.3cx.com/downloads/3CXPhone6.msi Execute the installer and confirm all prompts, there are no options that need to be altered. Launch "3CX Phone" from the Start... Read More

If your Private CloudPBX phone system is configured to handle incoming calls differently between business and non-business hours, it will automatically switch between day and night mode as programmed to. You can override this but using * codes. ... Read More

Problem: no computers at a client site can access the Internet. Solution:Ask one of the users to open a command prompt, do an "IP config" and read you the IP address of the default gateway. If it is blank or starts with 169.254.x.x then you have a... Read More

 Part 1 - Windows and Mac:Open a browser to this URL: http://pbx-{client code}.naturalnetworks.com:5000/myphone Do not login, instead, right-click on the web page and click on install Note: if Microsoft Silverlight isn't installed on your... Read More

 NOTE: These instructions are based on using a SonicWALL firewall.  Steps may vary for other firewalls.   Check the bandwidth usage graphs to verify connection is being maxed out.  Must contact the ISP for the graphs. Login to... Read More

How to Configure an iPhone using IMAP This article explains and shows you how to configure an iPhone with an IMAP e-mail account. This process is simple and should only take a few minutes.     Step # Task Screenshot 1. From the home... Read More

This article explain show to configure a Windows phone with an IMAP e-mail account. This process is simple and should only take a few minutes.   1. From the home screen, go to the "Settings" application.   2. On the settings... Read More

This article explain show to configure an Android smartphone with an IMAP e-mail account. This process is simple and should only take a few minutes.   1. Open the "Email" application, accessible via the <spanstyle="font-weight: bold;"=... Read More