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Spam Filter Basics

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Gaining Access to your personal Spam Folder.

If you have any emails in your quarantine mailbox, you will receive an email from noreply@naturalnetworks.com with the subject of Daily Spam Report for youremail@yourcompany.com followed by the date.


If the email is a spam, junk, or phishing email; you can click “Delete” to delete the email.


If the email is not a spam, junk, or phishing email; you can click “Always Allow” to add the email to your allow list.


If you want more granular control over your spam mailbox, click “Manage Spam Quarantine”.


This will bring you to your spam mailbox.


Marking an email for Delivery, Allow, Delete, or Block.

Any email that is in your spam mailbox will be visible in the middle column.


Any email you click on will be visible on the right-hand column.


You can Deliver and Delete emails in your spam mailbox in using the controls on the far right.


Clicking on the to the right of the “Delivery” button will reveal the “Welcomelist” button.

 

Using the Welcomelist button will allow all future emails to be delivered directly to you main inbox.


Clicking on the to the right of the “Delete” button will reveal the “Blocklist” button.

 

User the Blocklist button will quarantine all future emails from he same address.


Editing your Welcomelist and Blocklist

You can view emails that are allow listed by clicking “Welcomelist”.


You can add or remove emails in your Welcomelist from here.


You can view emails that are block listed by clicking “Blocklist”.


You can add or remove emails in your Blocklist from here.


 

Spam Filter Basics
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