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<title>Home - All Categories - Telephone Systems  - Vertical SBX IP 320  </title>
<link>https://kb.naturalnetworks.com/category.php?id=5</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB (https://www.phpkb.com)</description>
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										<guid>https://kb.naturalnetworks.com/article.php?id=37</guid>
										<title>How to change between Day and Night modes</title>
										<link>https://kb.naturalnetworks.com/article.php?id=37</link>
										<description><![CDATA[Note: this function can only be performed at station 100. The SBX IP 320 phone system can function differently depending on the  time of day and what mode the system is in. Most systems will be in  "auto" mode where the system will automatically...]]></description>

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										<guid>https://kb.naturalnetworks.com/article.php?id=42</guid>
										<title>How to find or change the IP Address of the system</title>
										<link>https://kb.naturalnetworks.com/article.php?id=42</link>
										<description><![CDATA[Enter system programming by pressing TRANS/PGM * #  Press the [TRANS/PGM] button + 108.  Press the FLEX 2 Button.  Enter the server IP Address (12 digits). (ex., 192168131154 for IP : 192.168.131.154)  Press SAVE 

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=258</guid>
										<title>How to factory default the KSU and the VoiceMail</title>
										<link>https://kb.naturalnetworks.com/article.php?id=258</link>
										<description><![CDATA[Factory Default the KSU: 1) Open the case2) Turn switch 4 on switch block 1 to on3) Press the button on SW34) Wait for the phones to come up5) Turn switch 4 on switch block 1 to off &nbsp; Factory Default the VoiceMail 1) Open PCAdmin software2)...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=39</guid>
										<title>My name doesn`t appear in the dial-by-name directory</title>
										<link>https://kb.naturalnetworks.com/article.php?id=39</link>
										<description><![CDATA[Problem:  When someone try's to dial by first or last name to find the proper  extension for "Joe Smith." Joe Smith is not listed as an option.  Solution:  For the dial-by-name directly to function properly, two steps must be completed.In system...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=1</guid>
										<title>How to set the system date &amp; time</title>
										<link>https://kb.naturalnetworks.com/article.php?id=1</link>
										<description><![CDATA[To set the system date &amp; time, follow these steps:Enter system programming by pressing TRANS/PGM * #  Press TRANS/PGM 178  For the system time:  press Flex key 1 (might be labeled Line 1; it is the top left button in the section of 24 buttons)  ...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=41</guid>
										<title>How to setup cell phone notification for new voicemail messages</title>
										<link>https://kb.naturalnetworks.com/article.php?id=41</link>
										<description><![CDATA[When someone leaves you a message on your office voicemail, the phone  system can call your cell phone, or any other phone number, to let you  know you have a new message. This feature is enable and configured per  station. There are two steps to...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=44</guid>
										<title>How to pickup a call ringing at another phone</title>
										<link>https://kb.naturalnetworks.com/article.php?id=44</link>
										<description><![CDATA[Problem : If station 100 is ringing, but you are sitting at station 107, how can you answer 100 from 107? &nbsp; PickUp Extension You can pick up a call ringing on a specific extension in your area. To Pick Up an Incoming Call on a Specific Extension...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=43</guid>
										<title>How to transfer a call directly to voicemail</title>
										<link>https://kb.naturalnetworks.com/article.php?id=43</link>
										<description><![CDATA[f you are on the phone with someone and you would like to transfer them  directly to another persons voicemail so the outside caller may leave a  message, follow these steps: 1) Press the "TRANS/PGM" button 2) Press the "CALL BACK" button 3) Dial the...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=45</guid>
										<title>How to program the speaker button for a headset</title>
										<link>https://kb.naturalnetworks.com/article.php?id=45</link>
										<description><![CDATA[If you have an existing headset that works in-line with the handset of  the phone, you can change of the "SPEAKER" button works so that you  don't have to lift the handset to make a phone call with your headset.  Follow these steps:Press TRANS/PGM ...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=40</guid>
										<title>How to record the day &amp; night greetings</title>
										<link>https://kb.naturalnetworks.com/article.php?id=40</link>
										<description><![CDATA[Note: You can only record the day and night greetings from station 100.  Follow these steps to record the greetings:Press PGM  Dial 06  At this point, dial 001 to change the day greeting or 002 to change the night greeting.  You will hear a prompt...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=46</guid>
										<title>How to record your phone calls</title>
										<link>https://kb.naturalnetworks.com/article.php?id=46</link>
										<description><![CDATA[The SBX IP 320 phone system has the ability to record phone calls while  you are on the phone talking to someone. This feature works on a  call-by-call basis and requires the SBX IP 320 VoiceMail option. Solution:In system programming, go to PGM 112...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=38</guid>
										<title>How to setup your voicemail</title>
										<link>https://kb.naturalnetworks.com/article.php?id=38</link>
										<description><![CDATA[It is important to setup your voicemail for things to function  properly. There are two recordings you must do. The first is to record  your name greeting; i.e. "Joe Smith." To do this, follow these steps: 1) Press "TRANS/PGM" 2) Press "6" 3) Press "...]]></description>

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<item>
										<guid>https://kb.naturalnetworks.com/article.php?id=259</guid>
										<title>How to check the firmware / prompt version of the VoiceMail</title>
										<link>https://kb.naturalnetworks.com/article.php?id=259</link>
										<description><![CDATA[1) Open PCAdmin software 2) Click on LDK Utility / LDK Remote Diagnostic 3) Configure a connection type (serial, modem, LAN) and connect to the KSU 4) Click on "Enter" button 5) Password: brandy 6) type "bs 09" and press enter. &nbsp;
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