Problem : If station 100 is ringing, but you are sitting at station 107, how can you answer 100 from 107?
PickUp
Extension
You can pick up a call ringing on a specific extension in your area.
To Pick Up an Incoming Call on a Specific Extension:
1.Lift your handset or press SPEAKER.
2.Press 7.
3.Enter the extension number of the ringing station to be automatically connected to the caller.
Group
You can pick up a call on any extension within your call PickUp group.
Note:You must be part of a PickUp Group in order to pick up calls to that group. Contact your System Administrator to find out if you are a member of a PickUp Group, and if so, which group.
To Pick Up a Call to Your Group
When a station within your group is ringing:
1.Lift your handset or press SPEAKER.
2.Dial 566 to automatically connect to the caller.
Article ID: 44
Created: June 6, 2012
Last Updated: June 6, 2012
Author: Natural Networks NOC [support@naturalnetworks.com]
Online URL: https://kb.naturalnetworks.com/article.php?id=44