My name doesn’t appear in the dial-by-name directory

Problem:
When someone try’s to dial by first or last name to find the proper extension for "Joe Smith." Joe Smith is not listed as an option.

Solution:
For the dial-by-name directly to function properly, two steps must be completed.

• In system programming, PGM110, the first and last name must be entered in the "CD First Name" and "CD Last Name" fields
• Joe Smith must record his name announcement. This is done from Joe’s digital phone by: pressing: PGM, 6, *, #, record your name, and press "save.”

Article ID: 39
Created: June 6, 2012
Last Updated: June 6, 2012
Author: Natural Networks NOC [support@naturalnetworks.com]

Online URL: https://kb.naturalnetworks.com/article.php?id=39