How to integrate CloudPBX and TDO

In 3CX, please go to Configuration Settings

 

 

Select Advanced Settings

 

 

Select Behavior

 

 

Check the option to select Launch application on incoming call

 

 

On Path to executable window, make sure to have C:\Program Files\TDOffice\DOtNet\TDO.Connect.exe (if the computer is 32-Bit) or C:\Program Files (x86)\TDOffice\DOtNet\TDO.Connect.exe (if computer is 64-Bit) is added

 

 

On Parameters to Send field, please type in: %CallerNumber%

 

 

On the computer, go to Start> Computer (on Windows 7), or right-click on the Start Menu>File Explorer (on Windows 10) and follow the path: 

  1. C:\Program Files\TDOffice\DotNet (on 32-Bit), or
  2. C:\Program Files (x86)\TDOffice\DotNet (on 64-bit)

 

 

 

  1. Right-click on TDO.Connect.exe and select Properties. Then go to Compatibility tab and make sure the “Run this program as administrator” box is checked then click OK

 

 

Once the setup is complete a window like the image below will popup on the screen as incoming calls are received:

 

 

 

Steps to Set Up 3CX TAPI

 

Step #

Task

Screenshot

1

Exit 3CX.

 

2

Launch the 3CXTAPIPlugins15.exe.

 

3

Click Next.

4

Select TAPI Driver. Click Next.

5

Click Install.

 

 

 

                            

6

Click Finish.

7

Launch TDO and double-click a Phone Number either Home, Work, or Mobile

This window should pop up:

8

Select Setup and then select Dialing Rules.

9

You will need to select New or Edit. In General, the required fields are Country/Region and Area Code

10

Go to Area Code Rules.

11

Type in the location's Area Code. Select checkbox Include the area code.

12

Click OK.

Click OK again.

Click OK again.

 

13

Now, every time you double-click a phone number, the AutoDialer will come up

14

Click OK and 3CX will make the call.