IPCentrix Voicemail Cheat Sheet

Accessing the Voice Mail Main Menu

From your desk phone:

  1. Dial *97
  2. Wait for the prompt, and then enter your password.
  3. You will now be in the main menu.

Reviewing Voicemail Messages

From the Main Menu

  1. Press 1 to access new messages. Press 1 again to confirm.

OR

  1. Press 2 to access old messages. Press 1 again to confirm.

Options at the End of a Message

  • To repeat the message press 5.
  • To delete the message press 7.
  • To forward the message press 8.
  • To save the message press 9:
    • Press 0 to save to New Messages
    • Press 1 to save to Old Messages
    • Press 2 to save to Work Messages

Changing your Voicemail Password

From the Main Menu

  1. Press 0 for mailbox options.
  2. Press 5 to change your password.
  3. You will be prompted to enter a new password. Press # when finished.
  4. Confirm the password a second time and press # when finished.

Changing Your Recorded Name

From the Main Menu

  1. Press 0 for mailbox options.
  2. Press 3 to record name
  3. It will prompt you to record your name. Press # when you are done.
    1. press 1 to accept message
    2. press 2 to listen to the recording
    3.  press 3 to re-record

Changing your Voice Mail Greeting

From the Main Menu

  1. Press 0 for mailbox options.
  2. Press 1 to record your unavailable (voicemail) message
  3. It will then prompt you to record a message. Press # when you are done.
  4.  press 1 to accept message
  5. press 2 to listen to the recording
  6. press 3 to re-record