My name doesn’t appear in the dial-by-name directory

When someone try’s to dial by first or last name to find the proper extension for "Joe Smith." Joe Smith is not listed as an option.

For the dial-by-name directly to function properly, two steps must be completed.

  • In system programming, PGM110, the first and last name must be entered in the "CD First Name" and "CD Last Name" fields
  • Joe Smith must record his name announcement. This is done from Joe’s digital phone by: pressing: PGM, 6, *, #, record your name, and press "save.”